Refund Policy

NannyTucket will refund cancellations made 24 hours in advance of the confirmed booking time.  Cancellations within less
than 24 hours of the confirmed booking time will not be refunded.

Should you feel dissatisfied with a Nanny's performance, please contact NannyTucket by submitting a Babysitter Feedback Form.

Cancellation Policy

If the Family cancels a confirmed booking 24 hours in advanced of the scheduled booking, the Company will refund the
booking in full.  If a Family cancels a confirmed booking less than 24 hours in advance of a scheduled booking, there is
no refund.  When the Family makes a cancellation, the Company will notify the Nanny immediately.

Should a Nanny need to cancel a job, he or she agrees to notify the Company immediately.  The Company will contact
the Family to coordinate identifying another Nanny.

If a babysitter cancels a confirmed booking, NannyTucket will make its best effort to fulfill that booking with a babysitter
acceptable to the family.

When a Nanny cancels, the Company will notify the Family of the cancellation and keep the Family apprised
as the Company makes its best effort to find a suitable replacement.

Privacy Policy

NannyTucket respects the privacy of its members and will do all that is commercially reasonable to protect your private
information in accordance with all applicable laws and with the privacy policy outlined on our website.  We will, of course,
share your contact information with other members of your group in order that they may contact you to exchange babysitting
services.